ALC continues to be diligent about managing safe and consistent student transportation for the vulnerable students we are responsible for transporting. We also want to provide our Service Providers with continued communication regarding our protocols designed to prevent transmission of Coronavirus (COVID-19). Additionally, we will continue to monitor and share important information from the Centers for Disease Control and Prevention (CDC).

It goes without saying that Service Providers are expected to follow CDC guidelines and district requirements (as communicated to you). In addition, the student transportation industries’ STARTS Task Force, composed of the three national student transportation associations (NAPT, NASDPTS & NSTA), is preparing industry standards and best practices amid COVID-19 and going back to school. Once we receive these, we will be sure to share those with you.

In the meantime, below are our COVID-19 safety policies and recently implemented protocols set to meet the requests of our district partners.  In order to continue working with ALC, our Service Providers must implement the following practices or receive approval from us for any variations.

  • No Touch Loading/Unloading
    • Service Providers are to instruct their drivers to not touch the student when loading or unloading students from the vehicle. This is especially critical with regards to car seats and booster seats. Parents or district staff will place the students in the safety seat and buckle them in as needed
    • We encourage personal hygiene for both driver and students, avoiding contact with nose, mouth, and eyes.
  • Sick Student Protocol
    • ALC will work closely with each district to establish or abide by the district’s sick student transportation policy. As an extension of each district’s student transportation department, ALC and its Service Providers will strictly follow each district’s protocols.
  • Safeguards Added to ALC’s Provider App
  • At the start of every shift, each driver will have to confirm in the Provider App that he/she is in good health, asymptomatic of COVID-19, and has otherwise not been exposed to the virus.
    • Drivers must also confirm in the Provider App that they have cleaned the vehicle before and after each trip.
  • Service Provider Masks
  • Sanitizing Vehicles After Each Trip
    • Service Providers shall ensure that their drivers clean the vehicle after each trip. High touch points like door handles and elbow rests will be wiped down and cleaned with a disinfectant after each trip is completed.
    • It’s important that drivers clean their hands often with disinfectant wipes and frequently wash with soap and water for at least 20 seconds.
  • Encouraging Sick Individuals to Stay Home
    • Service Providers must ensure that drivers who are showing signs of being sick stay home and not service student trips. Those who may have symptoms of acute respiratory illness are instructed to stay home and not service trips until they are free of fever (100.4° F [37.8° C] or greater using an oral thermometer), signs of a fever, and any other symptoms for at least 24 hours, without the use of fever-reducing or other symptom-altering medicines (e.g. cough suppressants.)
  • Additional Measures in Response to the Coronavirus/COVID-19:
    • Service Providers are to require drivers who are well but who have a family member at home who is sick with COVID-19 to notify the Service Provider and the Service Provider is to refer to CDC guidance for how to conduct a risk assessment of their potential exposure.
    • If a driver is confirmed to have COVID-19, it is mandatory that Service Provider immediately report such information to ALC. Such driver will be immediately removed from servicing trips and ALC will alert the district and family immediately.

For more than a decade ALC has responded to emergencies affecting school districts across the country. Our alternative student transportation solution was built to be responsive to our school district partner needs and the needs of their most vulnerable students, even under difficult circumstances.

Our teams will continue to monitor the situation, and we are asking our Service Providers to reach out to an ALC team member to let us know how we can help in ensuring that all trips are serviced in a safe and responsible manner.

Thank you,

Gregg Prettyman, Chief Operating Officer

Dave Saunders, Vice President, Field Operations

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